Frequently asked questions

When you sign up for a free trial with Usercentrics CMP, you get full access to all premium features at no cost for 14 days. The trial covers one domain and one setup configuration, with support for up to two banner languages. During this period, you will receive all the necessary information to set up your account and implement your Consent Management Platform. You can upgrade to a paid plan at any time during your trial or after it ends to remain privacy-compliant and retain access to your collected consented data.

If you choose a plan to continue after your trial expires, you will maintain full access to your Usercentrics CMP setup and the features of the plan you choose. If you don’t transition to a free or paid plan, your account and setup will remain intact, but you won’t be able to make changes, access logs, or display the banner. This means you will stop collecting consent and may no longer be compliant with data privacy regulations. To avoid this, log in and choose your plan to continue using Usercentrics CMP.

You can change or upgrade your plan at any time when logged in to your account, under the Manage Subscriptions section.

A session represents each time a visitor loads your website with our compliance script for a 30-minute period. Each refresh by a user after 30 minutes is counted as a new session. More sessions on your website contribute to a lower cost per session.